Charity in Crawley dedicated to providing specialised end of life care and support for local people and their families, friends and carers.
What they say
“Our website has met our key requirements and measures and continues to improve. We greatly value the training and ongoing support provided by Boxharry particularly their ability to explain technical aspects of the site in an accessible way.”
Rebecca Day, Director of Fundraising and Communications:
The challenge
This website is a key resource for patients, their families and health professionals so it needed to be welcoming, informative and easy for visitors to use. They wanted to use it to extend and enhance their fundraising activities so a major requirement was the ability to collect donations online and promote fundraising events.
What the hospice team really needed was to be able to take direct control of the website themselves so they could regularly update information, create their own pages and be able to develop features such as event microsites and online event registration. It needed to be easy to manage and administrate, accessible and fully compliant.
Our solution
We developed a site that is very welcoming and easy for visitors to navigate themselves around and easily access the information they need. We used Google Maps to produce a Chemist Finder page so visitors can easily find out information and opening times for the chemists in the area. It contains a number of purpose made features to aid their fundraising activities including an online registration tool for events that the team at St Catherine’s can set up themselves for different events. We built in an online selling tool, which included a “top up” donation element to boost fundraising and also the ability to send emails to contacts to promote events and initiatives. We also developed an interactive tool so the team can set up online questionnaires and surveys to collect information from their visitors.
Results
- Versatile, powerful, content management system that allows the team at St Catherine’s to take direct control of the site,
- Provides extensive and relevant information for patients, families and healthcare professionals that can be easily updated,
- Has helped them to enhance their fundraising activities, particularly by adding a “top up” donation option so that visitors can add a donation when they buy items such as Christmas cards online,
- An event registration service that is easy for the public to use to register for events such as the midnight walk and is also easy for the team to create their own registration facilities for future events.